Guru for retail organizations
AI for faster, aligned retail teams
Guru keeps answers easy to find, share, and trust—wherever your team works
Trusted by thousands of companies
One source, consistent service
Accurate policies, consistent service—every time.
Promos, always in sync
Guru updates CX teams instantly on every sale—so they answer fast and keep customers happy.
Inventory clarity, everywhere
Guru makes product info easy to find and always accurate—across every team and warehouse.
Answers from every app
See all sources
Answers, docs, and updates—all in one place
Instant answers—right where work happens
Guru combines search, wiki, and intranet tools to deliver answers from your content—right in the tools your team uses. Better workflows. Faster decisions. Happier customers.
Guru works alongside:
+ more
Context-aware answers your team can trust
Guru’s Knowledge Agents deliver precise answers by understanding who’s asking and why—so every team gets what they need, fast and trusted.
Capture key info. Connect the rest.
Store content in Guru or link other tools—either way, your team gets quick access. AI helps you write, refine, and translate, so everyone gets clear answers.
Share key updates. Keep teams aligned.
Custom Pages give every team a home for key info—like store updates and staffing plans. Share instantly in chat or email and track who’s seen what.
Browser extension
Get access to your company’s info right where you’re already working, so you can get answers instantly without switching tabs.
Verification
Get automatic reminders to review content so product details, company policies, and sales and promotions remain updated.
Knowledge triggers
Proactively surface info exactly when and where teams need it so they always have the most up-to-date content without searching.
Analytics & usage insights
Monitor content usage to identify knowledge gaps so your teams have the right info to stay aligned and work efficiently.
Unlock potential across retail roles
E-Commerce Merchandisers
Store Operations Managers
Customer Support Teams
Inventory Teams
Director of Data Strategy and Analytics
Advertising services | 501-1K employees
VP of GTM
Information technology and services | 201-500 employees
Human Resources and Support
iGaming Technology | 501-1K employees
Training Manager
Insurance | 201-500 employees
Marketing Director
Internet | 1-10 employees
“It makes creating, sharing, and organizing documentation easy. This is important for building redudancy within a team so that when one member is out another member can cover using the Guru cards.”
Marketing Operations Manager
Mid-Market | 51-1000 employees
“Our business scaled by 2x in the 1st month of Guru subscription because of no hassle and workload confusions.”
Marketing Manager
Marketing and Advertising
“I can't imagine working in my role without Guru, as it is a constant guiding light, especially in a profession like mine where the norms do change and we need to follow the regulations as a regulated bank.”
Customer operations
Banking | 5001-10,000 employees
“Guru is a game-changer for every employee in every department. Everyone has questions that arise during the day and asking those questions takes others away from their job and out of their flow. When every question has an answer in Guru it increases productivity.”
VP of Sales
E-Learning Technology | 11-50 employees
“I love that it empowers employees to figure out questions, as well as make it easy to fill gaps where questions are still being asked.”
Compliance Manager
Consumer Services
“Our business was streamlined like never before in just 2 months.”
Marketing Manager
Marketing and Advertising
“Guru has become our company’s internal “knowledge hub”. We have folks from all departments using Guru to share teaching materials as well as basic troubleshooting tips and tricks.”
CEO
Broadcast Media
“Teams I’ve worked with have adopted this quickly and found value in the platform almost immediately.”
VP of Customer Success
Professional Training and Coaching
“Guru has a phenomenal integartion section for all my team’s tools. At the click of their mouse, they can get all of the answers to their questions effortlessly, regardless of where they are in the processes.”
Customer Support Manager
Mid-market | 51-1000 employess
“We use Guru to streamline operations and make information handy for our various teams. Prior to Guru, a lot of information and processes were held in someone’s head.”
GM Finance & Accounting
IT services
“Google Docs is very limited and truly a nightmare to locate information once it’s been lost in the Google Doc abyss. Guru has helped us not only find our lost data, but make sure the data is up to date and helpful for our respective teams.”
Support Manager
FinTech | 50-200 employees
“It allows our team to communicate company-wide changes.”
Head of HR
Writing and Editing | 11-50 employees
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